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Dear Customer,

Thank you for trusting and using vHost services over the past time.

In order to ensure system stability and improve service quality, vHost will carry out an infrastructure migration from Viettel Binh Duong Datacenter to CMC Tan Thuan Datacenter. vHost would like to inform you of the maintenance details as follows:

Start time: 22:00 on January 24, 2026 (GMT +7:00 Vietnam Time).

End time: 06:00 on January 25, 2026 (GMT +7:00 Vietnam Time).

Maintenance scope: Datacenter infrastructure migration

General impact: Services hosted at Viettel Binh Duong Datacenter will be interrupted during the maintenance period.

Detailed service impact:

• Cloud Server, VPS: VMs will be shut down.


• Email Server, Email Pro, Email Hosting, Email Relay: Access to the email system and sending/receiving emails will be temporarily interrupted. During this time, incoming emails will be queued on the Mail Gateway and delivered immediately after the maintenance is completed.


• vDrive system: The system will be temporarily unavailable.


• Kubernetes: The dashboard and API access to customer clusters will be temporarily unavailable. This does not affect workloads currently running on customer clusters.


• Hosting: Websites will be temporarily unavailable.


• Bare Metal Server: Servers will be shut down.

Note: The above schedule is tentative, and the maintenance may be completed earlier than expected.

If you require further assistance, please contact vHost via the following channels:

Call Center: 1900 6806 – Press 2 (Technical Support)
Email: support@vHost.vn

Best Regards,

Services: Services at the Viettel Binh Duong Datacenter

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Dear Valued Customers,

Thank you for trusting and using vHost’s services over the past time.

To better support our customers, vHost has planned a maintenance for the Cloud Server system at the Viettel Ho Chi Minh City Data Center. vHost would like to inform you of the details as follows:

Start time: From 17:00 on January 06, 2025 (GMT +7:00 – Vietnam Time).

End time: Until 20:00 on January 06, 2025 (GMT +7:00 – Vietnam Time).

Maintenance scope: Cloud Server system maintenance.

Impact: No impact.

Note: The above time is an estimated schedule, and the maintenance may be completed earlier than expected.
vHost will closely monitor the system throughout the maintenance period to support customers if necessary.

If you require further assistance, please contact vHost via the following channels:

Call Center: 1900 6806 – Press 2 (Technical Department)
Email: support@vhost.vn

Sincerely,

Service: Cloud Server, VPS

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Dear Customers,

Thank you for trusting and using the services at vHost during the past time.

To ensure optimal system performance and enhance service quality, vHost will be conducting maintenance on the Email Gateway system. We would like to provide the specific details regarding this maintenance as follows:

Start time: From 23:00 on January 5, 2026 (GMT +7:00 Vietnam Time).

End time: To 02:00 on January 6, 2026 (GMT +7:00 Vietnam Time).

Maintenance scope: Maintenance, optimization, and upgrade of the Email Gateway system.

Impact: Services will be redirected to the backup Email Gateway; there will be no service interruption.

In case you need further support, please contact vHost through the following channels:

Call Center: 1900 6806 - press 2 (Technical Department)
Email: support@vhost.vn

Best Regards,

Service: Email, Email Relay