• Maintenance Scope: Firmware upgrade for the router devices at the FPT DataCenter.


• General Impact: Traffic will reroute to another router during maintenance. The maximum network disruption duration is up to 5 minutes.

• General Impact: All services hosted at the Viettel Binh Duong Datacenter will not be accessible during the maintenance period.


• Detailed Service Impact:
  
  
  
  • Cloud Server,VPS: Virtual Machines will be shut down.
    
  
  
  • Email Server, Email Pro, Email Hosting, Email Relay: Access to the email system and mail delivery (sending/receiving) will be temporarily interrupted. Incoming emails will be held in the Mail Gateway queue and delivered immediately after maintenance.
    
  
  
  • vDrive System: The system will be temporarily unavailable.
    
  
  
  • Kubernetes: The management dashboard and API connectivity will be temporarily disrupted. Running workloads on existing clusters will not be affected.
    
  
  
  • Hosting: Websites will be temporarily offline.
    
  
  
  • Bare Metal Server: Servers will be shut down.
    
  
  
  
  

Service Impact: Hosting, Email, Cloud Server, VPS, Bare Metal Server, vDrive, Kubernetes.

• Root Cause: The routing device was rebooted due to a software issue.


• Detailed Service Impact: The FPT networks were temporarily disrupted at that time.


• Current Status:

  The network is now operating normally, and vHost will plan maintenance to prevent a recurrence of this issue.

Service Impact: Hosting, Email, Cloud Server,...