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Maintenance hardware at CMC Data Center Cancelled
Scheduled on 29/06/2025 23:00:00 Estimated finish 30/06/2025 05:00:00

Dear Customers,

Thank you for trusting and using the services at vHost during the past time.

According to the maintenance notice from the partner Datacenter, CMC plans to standardize the configuration on Gateway CMC equipment. vHost would like to send the following information to customers:

  • Maintenance content: Standardize configuration on Gateway CMC device

  • vHost's backup plan: vHost will reroute traffic through backup devices before and after the maintenance to ensure uninterrupted service for our valued customers.

  • Affect: No impact.

    • Note: The above time is the estimated time, maintenance may be completed earlier than expected.

    In case you need further support, please contact vHost through the following channels:

    Call Center: 1900 6806 - press 2 (Technical Department)
    Email: support@vhost.vn

    Best Regards,

    Server: Services located at CMC Datacenter

    DDoS toward Singapore Datacenter Resolved Fault / Issue
    Scheduled on 25/06/2025 00:54:00 Estimated finish 25/06/2025 02:03:00

    1. Impact: Services and systems located in the Singapore cluster were inaccessible during the affected period.

    2. Root cause: The Singapore Datacenter was hit by a UDP Attack targeting vHost's random IPs, with a volume of approximately 10Gbps of bandwidth per second and 1 million packets per second.

    3. Prevention Action: vHost has temporarily blocked UDP traffic to stabilize services for other customers.

    We sincerely apologize for any inconvenience this incident may have caused.

    Server: s103.vhost.vn, sin01.vhost.vn, ns2 (Singapore), and several other nodes in Singapore.

    Notice of software update maintenance Email Gateway Completed Maintenance
    Scheduled on 16/06/2025 21:00:00 Estimated finish 16/06/2025 23:00:00

    Dear Customers,

    Thank you for trusting and using the services at vHost during the past time.
    vHost would like to send maintenance information as follows:

  • Maintenance content: Updating the Email Gateway system to the latest version to enhance user experience and improve system security.

  • vHost's backup plan: Incoming emails will be routed through a backup system during the maintenance process.

  • Affect: No impact.

    • Note: The above time is the estimated time, maintenance may be completed earlier than expected.

    In case you need further support, please contact vHost through the following channels:

    Call Center: 1900 6806 - press 2 (Technical Department)
    Email: support@vhost.vn

    Best Regards,

    Service: Email Server, Email Pro, Email Hosting.