Notification of an Access Issue with vHost Cloud GPU02 System

In-Progress Scheduled on 29/01/2026 13:21:00 Estimated finish 29/01/2026 14:30:00

The system has recorded an incident affecting Cloud services at CMC Datacenter. vHost is currently investigating and handling the issue.


Incident Update #1:

Based on preliminary checks, the server is still operational. We have identified the root cause as a network-related issue, which led to this situation. Our technical team is actively working to resolve the issue.


Incident Update #2:

vHost has temporarily resolved the issue, and VPS and Cloud Server services at CMC Datacenter are now accessible.
Preliminary Cause: Network interruption on GPU02 server
Temporary Solution: Server reboot
Currently, vHost’s engineering team is urgently identifying the root cause and will implement a permanent fix. We will provide the latest updates to our valued customers as soon as more information becomes available.
Incident Details

• Incident Time: 13:21, January 29, 2026 (GMT +7:00, Vietnam Time)

• Resolution Time: 14:30, January 29, 2026 (GMT +7:00, Vietnam Time)
vHost will provide a detailed root cause analysis after the issue has been fully resolved.

Thank you for your understanding.
Best regards,
Related servers / services:
Services: Cloud