Incident announcement about system VPS and Cloud Server services at Viettel Ho Chi Minh

Finished Scheduled on 24/12/2025 14:40:00 Estimated finish 24/12/2025 15:17:00
According to vHost's monitoring system, we have recorded an incident affecting VPS and Cloud Server services at Viettel Ho Chi Minh. vHost is currently conducting inspections and handling the issue.

Incident Update #1: One of vHost's storage nodes encountered a hang, leading to your server services hanging or experiencing slow performance. We are currently working on resolving the incident.

Temporary Fix: vHost has rebooted the system and addressed the immediate issue.

Incident Update #2: vHost has implemented a temporary fix, and VPS and Cloud Server services at Viettel Ho Chi Minh are now accessible.

Currently, vHost's engineering team is urgently identifying the root cause and will implement a permanent solution. We will provide the latest updates to you as soon as we have further results.

Thank you for your understanding.

Trân trọng,

Related servers / services:
Service: VPS and Cloud Server services at Viettel Ho Chi Minh.